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Power Synch

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POWER SYNCH

Privacy Policy

Effective Date: April 1, 2026

Introduction

Power Synch, LLC (“Power Synch,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website at powersynch.com and any related services, applications, or platforms (collectively, the “Service”).

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

If you have any questions about this Privacy Policy, please contact us at legal@powersynch.com.

Information We Collect

Personal Information

When you register for an account or use our Service, we may collect personal information that can be used to identify you, including but not limited to:

  • Name and business contact information (email address, phone number, mailing address)
  • Company or organizational affiliation
  • Job title and professional role
  • Account credentials (username and password)

Usage Data

We automatically collect certain information when you access or use our Service, including:

  • IP address, browser type, and operating system
  • Pages visited, time and date of your visit, and time spent on pages
  • Referring website or source
  • Device identifiers and diagnostic data

Sources of Information

We collect information from the following sources:

  • Directly from you: Information you provide when you register for an account, complete forms, or communicate with us.
  • Automatically: Usage data, cookies, and similar technologies that collect information when you interact with our Service.
  • Third-party sources: We may receive information from analytics providers (such as Google Analytics), advertising networks, and publicly available sources.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve our Service. Cookies are small data files stored on your device. We may use the following types of cookies:

  • Essential Cookies: Necessary for the Service to function properly, including authentication and security.
  • Analytics Cookies: Help us understand how users interact with our Service so we can improve functionality and user experience.
  • Advertising Cookies: Used by us and our third-party advertising partners to deliver targeted advertisements relevant to your interests.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Service
  • To manage your account and facilitate access to Service features
  • To improve, personalize, and expand our Service
  • To communicate with you, including for customer support, service updates, and informational notices
  • To process transactions and send related information
  • To deliver targeted advertising and measure its effectiveness
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our agreements
  • For internal research, analytics, and auditing purposes

Sharing Your Information

We do not sell your personal information as that term is commonly understood. We may share your information in the following circumstances:

Service Providers and Contractors

We may disclose your information to third-party vendors, service providers, and contractors who perform services on our behalf. These may include providers of hosting and infrastructure, analytics (e.g., Google Analytics), advertising services (e.g., Google Ads), email communications, and customer support. These providers are contractually obligated to use your information only as necessary to perform services for us and in accordance with this Privacy Policy. In the preceding 12 months, we may have disclosed the following categories of personal information to service providers for business purposes: identifiers, internet or electronic network activity information, and commercial information.

Advertising Partners

We may share certain information with advertising partners, including through the use of cookies and similar technologies, to deliver targeted advertisements. Under certain state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), this activity may be considered “sharing” or “selling” of personal information. See the “Your Privacy Rights” section below for information about how to opt out.

Legal and Compliance

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation, court order, or legal process
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your consent.

Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements. As a general guide:

  • Account information: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations.
  • Usage and analytics data: Generally retained for up to 26 months, unless a longer period is required for security or legal purposes.
  • Communications and support records: Retained for as long as necessary to resolve inquiries and for a reasonable period thereafter.

When personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws. Power Synch is committed to honoring these rights.

Rights for All Users

Regardless of your location, you may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information, subject to certain legal exceptions
  • Opt out of marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the CCPA/CPRA, including:

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you (including, where applicable, information collected prior to January 1, 2022), the sources of collection, the business purposes for collecting or sharing, the categories of third parties with whom we share your information, and the categories of personal information disclosed to service providers or contractors for a business purpose.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request that we correct inaccurate personal information.
  • Right to Opt Out of Sale or Sharing: You have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. To exercise this right, please contact us at legal@powersynch.com or use the “Do Not Sell or Share My Personal Information” link on our website.
  • Right to Limit Use of Sensitive Personal Information: You may request that we limit the use and disclosure of your sensitive personal information to purposes necessary to provide the Service.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Sensitive Personal Information: We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you or for cross-context behavioral advertising.

Verification: When you submit a privacy rights request, we may need to verify your identity before processing the request. We will ask you to provide information that matches information we have on file. We will respond to verifiable requests within 45 days, which may be extended by an additional 45 days where reasonably necessary with prior notice to you.

European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including:

  • Legal Basis for Processing: We process your personal data based on one or more of the following legal bases: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests (provided they are not overridden by your rights).
  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You may request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact us at legal@powersynch.com. You also have the right to lodge a complaint with your local data protection authority. We will respond to GDPR requests within 30 days, extendable to 90 days for complex requests with prior notice.

Other U.S. State Privacy Laws

Residents of states with comprehensive privacy legislation—including but not limited to Colorado, Connecticut, Virginia, Texas, Oregon, Montana, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Nebraska, New Hampshire, New Jersey, Rhode Island, Tennessee, and other states that have enacted or may enact privacy laws—may have additional rights, such as:

  • Right to Opt Out of Targeted Advertising: You may opt out of the processing of your personal information for targeted advertising purposes.
  • Right to Opt Out of Profiling: You may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Right to Opt Out of Sale: Where applicable, you may opt out of the sale of your personal information.
  • Right to Appeal: If we decline to take action regarding your privacy request, you have the right to appeal our decision. You may submit an appeal by contacting us at legal@powersynch.com. We will respond to your appeal within 45 days. If your appeal is denied, you may have the right to contact your state attorney general.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will verify your identity before processing your request and will respond within the time frames required by applicable law.

Do Not Sell or Share My Personal Information

Under the CCPA/CPRA and similar state laws, “selling” and “sharing” personal information include making personal information available to third parties for monetary or other valuable consideration, or for cross-context behavioral advertising. We may share personal information with advertising partners through the use of cookies and similar technologies, which may constitute a “sale” or “sharing” under these laws.

You have the right to opt out of such selling and sharing. To do so:

  • Contact us at legal@powersynch.com with a request to opt out
  • Use the “Do Not Sell or Share My Personal Information” link on our website
  • Enable a browser-based opt-out preference signal such as the Global Privacy Control (GPC); we will honor recognized opt-out preference signals

Once we receive and confirm your opt-out request, we will cease selling or sharing your personal information unless you subsequently provide consent. We will confirm processing of your opt-out request and display confirmation on our website that your opt-out preference has been honored.

Automated Decision-Making

Power Synch does not currently use automated decision-making technology (“ADMT”) to make significant decisions that produce legal or similarly significant effects on users. If this changes in the future, we will update this Privacy Policy to describe such use, provide appropriate notices, and offer you the ability to opt out where required by applicable law.

International Data Transfers

Power Synch primarily operates in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction. By using the Service, you consent to such transfer. Where required by applicable law, we will implement appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) to protect your personal data during international transfers.

Third-Party Services and Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.

Google Analytics

We use Google Analytics to analyze the use of our Service. Google Analytics collects information such as how often you visit the Service, what pages you visit, and what other sites you used prior to coming to our Service. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information on Google’s privacy practices, visit the Google Privacy & Terms page.

Google Ads

We use Google Ads remarketing services to advertise on third-party websites to you after you have visited our Service. Google and its third-party vendors use cookies to serve ads based on your past visits. You can opt out of Google’s use of cookies by visiting the Google Ads Settings page or by visiting the Network Advertising Initiative opt-out page.

Do Not Track Signals

Our Service does not currently respond to “Do Not Track” (DNT) browser signals. However, we do honor Global Privacy Control (GPC) signals as a valid opt-out of the sale or sharing of personal information under applicable state laws. When we detect a GPC signal, we will treat it as a valid request to opt out of the sale and sharing of personal information associated with that browser.

Children’s Privacy

Our Service is designed for business and institutional users and is not directed to individuals under the age of 16. We do not knowingly collect personal information from anyone under the age of 16. If you believe that we have inadvertently collected information from a person under 16, please contact us at legal@powersynch.com and we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Effective Date” above. Where required by law, we will provide additional notice (such as by email). We encourage you to review this Privacy Policy periodically. This Privacy Policy will be reviewed at least annually.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Power Synch, LLC

45 Commerce Drive

Wyomissing, PA 19610

Email: legal@powersynch.com

Website: https://powersynch.com